We would like to provide you with an update regarding the earlier issue affecting the BrokerBay Platform's PropTX Listing Connection. Alongside the MLS and their provider, we have identified the root cause and implemented a priority adjustment to resolve the issue.
All listings from the issue period are now present in BrokerBay. We are currently importing photos from the issue period. Please allow time for the photos to appear in BrokerBay.
We will now closely monitor the situation to ensure no further adjustments are needed. Please reach out to us at support@brokerbay.com with any questions.
Thank You, The BrokerBay Team
Mar 27, 16:51 EDT
Update -
Dear BrokerBay User,
We would like to provide you with an update regarding the ongoing issue affecting the PropTx connection to the BrokerBay Platform.
Between 8am and 9pm EST, new listings and listing updates may take up to 1 hour to populate from PropTx to BrokerBay. Please also note no photos will populate for new PropTx listings on BrokerBay during this time.
During the overnight hours, 9pm and 8am EST, no new listings or listing updates will appear from PropTx. They will instead appear each morning at 8am EST. This does not impact existing listings without update or ones outside the PropTx market, which can be accessed on BrokerBay as usual.
We are working alongside PropTx to restore their listing feed’s connection to BrokerBay. Please reach out to PropTx with any question. You can also contact us at support@brokerbay.com.
Thank You, The BrokerBay Team
Mar 26, 15:02 EDT
Update -
Dear BrokerBay User,
We would like to provide you with an update regarding the ongoing issue affecting the PropTx connection to the BrokerBay Platform.
As of 9am Eastern Time, new listings and listing updates from the overnight period have been loaded to BrokerBay. Until further notice, new listings and listing updates may take up to 1 hour to populate from PropTx to BrokerBay. This does not impact existing listings without update or ones outside the PropTx market, which can be accessed on BrokerBay as usual.
We are working alongside PropTx to restore their listing feed’s connection to BrokerBay. Please reach out to PropTx with any question. You can also contact us at support@brokerbay.com
Thank You, The BrokerBay Team
Mar 25, 10:03 EDT
Identified -
Dear BrokerBay User,
We would like to provide you with an update regarding the ongoing issue affecting the BrokerBay Platform's PropTX Listing Connection.
Tonight between 6pm and 11pm Eastern Time, new listings and listing updates may take up to 1 hour to appear on BrokerBay from PropTx.
Overnight between 11pm and 9am Eastern Time, new listings and listing updates will not appear on BrokerBay from PropTx.
Tomorrow morning at 9am, new listings and listing updates from the overnight period will appear on BrokerBay from PropTx. We will then provide further updates.
We appreciate your patience while we work with the MLS to improve the experience of PropTx members on BrokerBay! Please reach out to us at support@brokerbay.com with any questions.
Thank You, The BrokerBay Team
Mar 24, 18:13 EDT
Monitoring -
Dear BrokerBay User,
We would like to provide you with an update regarding the earlier issue affecting the BrokerBay Platform's PropTX Listing Connection. We have identified the cause and implemented a priority adjustment to resolve the issue. Listings from the issue period are now present in the BrokerBay platform.
We will now monitor the situation to ensure no further adjustments are needed. Please reach out to us at support@brokerbay.com with any questions.
Thank You, The BrokerBay Team
Mar 24, 13:16 EDT
Identified -
Dear BrokerBay User,
The BrokerBay platform is currently experiencing an issue with the automated listing pull from PropTX. This impacts users within PropTx, servicing Ontario, Canada. Alongside the MLS, our team has isolated the cause and is now working to identify a solution to resolve it as quickly as possible.
We will provide an update on any changes and when the issue is resolved. Please reach out to us at support@brokerbay.com with any questions.
Thank you for your patience, The BrokerBay Team
Mar 24, 12:02 EDT
Investigating -
Dear BrokerBay User,
The BrokerBay platform is currently experiencing an issue with the automated listing pull from PropTX. This impacts listing updates in Toronto, Canada only. We are investigating and will follow up with more details as they become available.
Thank you for your patience, The BrokerBay Team
Mar 24, 09:30 EDT
Monitoring -
Dear BrokerBay User,
We would like to provide you with an update regarding the earlier issue affecting the BrokerBay Platform's PropTX Listing Connection. We have identified the cause and implemented a priority adjustment to resolve the issue. This includes pulling in all listing updates during the issue period.
We will now closely monitor the situation to ensure no further adjustments are needed. Please reach out to us at support@brokerbay.com with any questions.
Thank You, The BrokerBay Team
Mar 23, 16:33 EDT
Update -
Dear BrokerBay User,
The BrokerBay platform is currently experiencing an issue with the automated listing pull from PropTX. This impacts users in Toronto, Canada only. Our team has isolated the cause and is now working to resolve it as quickly as possible. We've currently recovered all listing updates as of 5am EST Sunday.
We will provide an update on any changes and when the issue is resolved. Please reach out to us at support@brokerbay.com with any questions.
Thank you for your patience, The BrokerBay Team
Mar 23, 15:58 EDT
Identified -
Dear BrokerBay User,
The BrokerBay platform is currently experiencing an issue with the automated listing pull from PropTX. This impacts users in Toronto, Canada only. Our team has isolated the cause and is now working to resolve it as quickly as possible. We've currently recovered all listing updates as of 5pm EST Saturday.
We will provide an update on any changes and when the issue is resolved. Please reach out to us at support@brokerbay.com with any questions.
Thank you for your patience, The BrokerBay Team
Mar 23, 15:33 EDT
Investigating -
Dear BrokerBay User,
The BrokerBay platform is currently experiencing an issue with the automated listing pull from PropTX. This impacts listing updates from the Toronto, Canada market only. We are investigating and will follow up with more details as they become available.
We would like to provide you with an update regarding the earlier issue affecting the BrokerBay Platform & Mobile App. We have identified the root cause and implemented a priority adjustment to resolve the issue.
We will now closely monitor the situation to ensure no further adjustments are needed. Please reach out to us at support@brokerbay.com with any questions.
Thank You, The BrokerBay Team
Mar 23, 12:32 EDT
Investigating -
Dear BrokerBay User,
We are aware of a newly-reported issue that adversely affect user experience with the BrokerBay Platform & Mobile App. We are investigating and will follow up with more details as they become available.
We would like to provide you with an update regarding the earlier issue affecting the BrokerBay Platform's PropTX Listing Connection. Alongside the MLS, we have identified the cause and implemented a priority adjustment to resolve the issue.
We will now closely monitor the situation to ensure no further adjustments are needed. Please reach out to us at support@brokerbay.com with any questions.
Thank You, The BrokerBay Team
Mar 21, 12:10 EDT
Investigating -
Dear BrokerBay User,
The BrokerBay platform is currently experiencing an issue with the automated listing pull from PropTX. This impacts users in Toronto, Canada. We are investigating alongside the MLS and will follow up with more details as they become available.